Shipping & delivery
All items offered on Fans-Locker are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!
We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Orders are processed when the payment is accepted.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. At the moment, our shipping cannot deliver to US Military bases. We apologize in advanced for this inconvenience. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING & HANDLING
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
How long does shipping take?
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||2-4 Weeks|
|Canada, Europe||3-5 Weeks|
|Australia, New Zealand||3-5 Weeks|
|Mexico, Central America, South America||3-5 Weeks|
*This doesn’t include 2-5 business days processing time.
*All Paypal pending need 10 business days for verify and process.
Do you provide tracking information?
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 business days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.For International Orders
Import duties and taxes for shipments may be due upon arrival in the destination country by the receiver. Shipments can be held up in customs to check that the contents of the package and the value of the goods were declared accurately.
In general, customers are responsible for paying the additional costs such as duties, taxes, and customs clearance fees.
It depends on the destination country that the receiver would receive an announcement via letter, email, call from Customs or courier services. The payment value depends on the total value of the package and varies by country.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.